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UXRConf 2021
Code of Conduct

We believe learning should be fun, frequent, and affordable for all—not restricted to certain individuals at elite companies in wealthy countries. It’s not enough that we’ve created a home for UX researchers, if that home isn’t as welcoming as we strive to be.

 

We’re committed to building a community that is accessible and safe, regardless of identity, gender, sexual orientation, ethnicity, neurotype, origin, faith, ability, socioeconomic status, age, and community.

 

This starts with our Code of Conduct and the expectation that those who participate in our community will help us to create a safe, inclusive, hostility-free culture we can all enjoy together.

Who does the UXRConf 2021 Code of Conduct apply to?

Our Code of Conduct applies to everyone working with the UXR Collective or taking part in any UXR Collective event. This includes UXR Collective employees first and foremost—but also to attendees, contractors, speakers, and sponsors. 

 

We are all accountable for how we treat one another.

Where does the UXRConf 2021 Code of Conduct Apply?

For the purposes of UXRConf 2021, the Code of Conduct applies to (but is not limited to) every interaction within Hopin.

This includes but is not limited to:

  • Text chat functions such as:
    • Live chat during talks
    • Live Q+A
    • All direct messaging on Hopin
  • Video chat functions such as:
    • Networking roulette
    • Sessions
    • Expo

Behaviour we will not tolerate

The UXR Collective will not tolerate harassment under any circumstances, whether the behaviour is direct or indirect. We do not tolerate hatred or bigotry in our spaces, whether in-person or through any of our remote channels. Members of the UXR Collective team have the right to determine the severity of an incident and the appropriate consequences of that action. 

 

Type 1 Offenses

A type 1 Offense is a behaviour that is disrespectful towards others. Examples of Type 1 Offenses include, but are not limited to: name-calling, insults, swear words and/or vulgar language, and any commentary meant to put someone down.

 

Type 2 Offenses

A type 2 Offense is any harassment that is hateful or harmful towards others. Examples of this include, but are not limited to: hateful speech, violent behaviours, and sexual harassment of any kind. 

 

What is hateful speech?

Hateful speech includes, but is not limited to: language that is hateful on the basis of one’s identity, gender, sexual orientation, ethnicity, neurotype, origin, faith, ability, socioeconomic status, age, or community.

 

What is violent behaviour?

Violent behaviour includes, but is not limited to: intimidating language, threats of violence, and actions that physically, emotionally, and/or mentally harm others. 

 

What is sexual harassment?

Sexual harassment is a form of harrassment involving unwanted sexual attention, including, but not limited to: use of sexual language, inuendo, exhibitionism, and unwanted photography or video/audio recording of another individual.

 

Spamming & Self-Promotion

Please note that excessive repeated messaging and self-promotion may be a violation as well. The UXRCollective may reach out with a request to stop, mute the attendee, or remove them from the event if the behavior does not stop.

Consequences of Violating the UXRConf 2021 Code of Conduct

As we say above, it’s critical that this community be welcoming and inclusive. Otherwise, it’s not much of a home for researchers. Expect the following consequences if you have committed a Type 1 Offense or Type 2 Offense.

 

Type 1 Offenses

For a Type 1 Offense, we will follow a “two strikes, you’re out” policy. On the first offense, a member of the UXR Collective team will privately contact you to inform you that your behaviour is inappropriate and will not be tolerated. If similar behaviour continues, you will be removed from the event. Any offending commentary will be removed.

 

Type 2 Offenses

For a Type 2 Offense, we will follow a “one strike, you’re out” policy. Such offenses have the potential to cause direct and immediate harm towards an individual or individuals; therefore you will be removed from the event immediately upon committing a Type 2 Offense. You may also be temporarily or permanently banned from all future events. Any offending commentary will be removed.

A member of the UXR Collective team will then reach out to you via email explaining the actions we’ve taken. 

Report a violation to the UXRConf 2021 Code of Conduct

If you witness or experience any behaviour that violates our Code of Conduct, please email us at [email protected]


If possible, please attach a screenshot of the offending comment(s).


Note: this email is only staffed during regular business hours and may not be suitable for urgent/time-sensitive matters. If you are experiencing an emergency, please contact the appropriate authorities.


When you make a report to a member of our team, they will ensure that you are speaking privately and will ask you about what happened. You may feel free to privately message us, request to video chat, or request to have a phone call in order to meet. We understand that this can be upsetting and difficult, so if you need to bring someone to the conversation to support you, please do. And if there’s anything else we can do to support you in making your report, let us know. We will listen to you, and work with you to resolve the situation. We will make every reasonable effort to maintain the confidentiality of your report.


If you do not feel comfortable contacting the organizers for help, we encourage you to contact someone you trust.

If you are unsure if you have witnessed or experienced any behaviour that goes against our Code of Conduct, we still encourage you to report the incident. You are important to us. You make our community better. We would rather get a few extra reports rather than missing a report of an actual violation.

No retaliation

You have the right to come forward about any unacceptable behaviour without fear of retaliation.

We prohibit any retaliation against anyone who comes forward with a report or who participates in an investigation regarding violations of our Code of Conduct. 

 

If your report is against a member of our team, that team member will not take part in handling your report. Other members of our team will respond as promptly as they can.

Credits and acknowledgements

Portions of this Code of Conduct were derived from Creative Mornings and the Geek Feminism Blog’s codes of conduct.

Questions & feedback

If you have any questions or would like to provide feedback on our Code of Conduct, please email us at [email protected]