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Headshot of Pacha Chen. She has a medium-light skin tone, long brown hair and black, square-framed glasses.
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Cybersecurity UXR: Complex Applications and Expert Users

When designing for complex applications used by expert users in a specialized domain, have you ever struggled to make sense of the experts’ cognitive thinking? In this talk, Pacha Chen will share her experiences doing UX research in the cybersecurity industry, and the methods she applied to elicit the cognitive process from cybersecurity experts. She will then provide useful strategies researchers can use to research complex applications in B2B settings.

Thursday, February 25, 2021
4:45 pm-5:20 pm
35:00 Minutes
Choosing Your Flavor of Research LeadershipChoosing Your Flavor of Research LeadershipHead of User Research
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Headshot of Pacha Chen. She has a medium-light skin tone, long brown hair and black, square-framed glasses.
Independent Researcher