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A Roomba for all Countries: How User Research Can Shape the Industrial Design of Physical Products

How do you design in-home products that appeal to a global audience? Interior design styles and personal preferences vary. There are cultural factors at play with product colors and finishes. In this talk, Vanessa Wiegel shares how her team conducts industrial design research to determine iRobot’s global CMF strategy (i.e. colors, materials, finishes). By sharing… Continue reading A Roomba for all Countries: How User Research Can Shape the Industrial Design of Physical Products

Building The Future of Work Using UXR Skills

As researchers, we are well versed in using research to build better products. What would happen if we used research to build better work places? Members of Shopify’s Employee Experience Research (EXR) team will share how the team came to be, speak to the similarities and differences between EXR and UXR, and illustrate how they… Continue reading Building The Future of Work Using UXR Skills

Resetting your Research Project, Practice or Strategy

What happens when the landscape, your users, or your research practice goes through change? In this talk, Amanda Rosenburg will discuss when to acknowledge that a research practice needs to go back to square one. She will provide key indicators to help you determine if you need to reset a project, practice, or strategy and… Continue reading Resetting your Research Project, Practice or Strategy

Break — Magic Show!

Into the Wild! Surviving Research Where Few Go

Modernizing technology that enables the energy sector to power our homes and businesses is no small feat. At the start of such a journey, understanding the environments in which technologies will be used and how employees currently work is critical. In this talk, Evelina Deleanu shares challenges of conducting user research in industrial environments where… Continue reading Into the Wild! Surviving Research Where Few Go

Cybersecurity UXR: Complex Applications and Expert Users

When designing for complex applications used by expert users in a specialized domain, have you ever struggled to make sense of the experts’ cognitive thinking? In this talk, Pacha Chen will share her experiences doing UX research in the cybersecurity industry, and the methods she applied to elicit the cognitive process from cybersecurity experts. She… Continue reading Cybersecurity UXR: Complex Applications and Expert Users